Yep, that’s got some serious perks for you…. cheaper pricing, comprehensive product listings, the whole “avoiding shopping” thing… you know why you’re here.

However, you also know there are drawbacks. We’ve come to terms with the fact that we can’t crack a beer with you and discuss the strengths and weaknesses… yes, we know the knees wear out first!… of the fire resistant clothing we sell. Most importantly, we can’t look you in the eyes during a sale, answer your questions face to face and shake your hand afterwords. So, how the heck can you get a sense of who we are?

That’s something we constantly think about… establishing trust with you. Short of my mother’s suggestion of inviting everyone over for a 4th of July barbecue, we’re limited in this particular fire retardant clothing space.

So, we’ve always got to take extra steps. Always being available by phone, for whatever the question; constant industry research; followups… it’s all about establishing… and, now don’t get scared and run off… something of a relationship with you.

Nobody Has the Time to Read, Mike, Gimme the Skinny: We’re constantly working for your fire resistant clothes business and we do that by working for your trust. Here we do that by having others vouch for us.

Verified? By who and for what, Mike? So, Paypal is one of our payment processors. If you allowed them to puff out their chest, they’d tell you that they were founded in 1998 and now have 113.2 million active accounts in 190 markets and 25 currencies around the world. Not a bad group to step up to say a word on your behalf.

A “Paypal Verified” seller like us has provided additional evidence of their identity to PayPal by passing key security checks and completing the PayPal Verification process. Of course, such verification increases the overall security of transactions. And, of course, most buyers prefer to do business with Verified sellers. They may not know fire resistant clothing, but they DO know online payment processing.

What gives, Mike, you said Paypal processes our credit cards? Yes, we remember saying that… right above. We’re not losing it, we promise. Fact is, we’ve gotten some feedback that a few folks simply don’t like Paypal, for whatever reason. And, that was enough for us. As a result, in response to a few of you all’s wishes, we now offer a second option.

We’re talking your money here… heck, your credit, your identity, your hassle. Kinda a weighty choice for us, wouldn’t you say? Well, First Data does serve 6.2 million merchant locations, across 4000 financial institutions. Worldwide that’s 56 billion transactions. This is not their first rodeo; it’s who you want handling your credit card. Again, we wouldn’t buy fire retardant clothes from them, but we would entrust them with our financials. And, they trust us.

SSL? Secure Sockets Layer? Mike, any chance those are the sockets I’m familiar with? ‘Fraid not. But in this case, that’s a good thing. No, it doesn’t have anything to do with fire resistant clothes or your job. SSL is used to keep your sensitive information sent across the Internet encrypted so that only the intended recipient can understand it. You want this because the information you send on the Internet is passed from computer to computer to get to its destination. Any computer between you and the final computer can see your credit card numbers and other personal information if it is not encrypted with an SSL certificate.

When an SSL certificate is used, the information becomes unreadable to everyone except for the location you are sending the information to. This protects it from hackers and identity thieves. You get your fire resistant clothing. And, thieves get diddlysquat.

Money Back Guarantee, you say? What’s the catch, Mike? This is where you’d expect to find the asterisk, the fine print, the “what we meant by guarantee is we guarantee that you won’t get your money back.” So, obviously, we can’t have a catch, if we have any hope of assuring you that you’re making the right decision by buying fire retardant clothing from us.

For 30 days after your purchase, just give us a call at 866-372-8834 and let us know what’s up, and we’ll do what needs to be done. After 30 days, we’re going to assume you’re good to go.